Shipping policy

At Cheeky Case, every order is carefully processed, packed, and shipped to ensure it reaches you safely.

Shipping & Delivery

We ship all orders across India through trusted courier partners. While we strive to deliver every order within the estimated timeframe, delivery dates cannot be guaranteed due to factors beyond our control, including weather conditions, public holidays, courier delays, or unforeseen logistical issues.

If you require expedited shipping, please contact our support team before placing your order to check availability and applicable charges.

Order Processing

  • Orders are processed within 3 business day after confirmation.

  • Please add the processing time to the estimated shipping time below.

Most orders are delivered within 5–7 business days across India.

Estimated Delivery Time

Location Estimated Delivery Time
🛫 North India 2–4 Business Days
🛫 South India 5–7 Business Days
🛫 North East India 5–8 Business Days
🛫 West India 5–7 Business Days

Delivery timelines are estimates and may vary depending on your location and courier operations.

Shipping Charges

  • ✅ Free Shipping on all Prepaid Orders.

  • 💳 ₹49 Shipping Charge on Cash on Delivery (COD) orders.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details at checkout.

Cheeky Case is not responsible for orders that cannot be delivered due to an incorrect, incomplete, or invalid shipping address or contact information provided by the customer.

If a shipment is returned to us because of incorrect delivery details or repeated failed delivery attempts, the customer will be responsible for any applicable reshipping charges.

Taxes & Additional Charges

All applicable taxes included in your order total will be charged during checkout.

In the unlikely event that any local government charges, state-specific fees, or other statutory charges become applicable after dispatch, they will be the responsibility of the customer.

Failed Deliveries & Refused Orders

If an order reaches the destination city and:

  • The customer refuses to accept the package.

  • Delivery attempts are unsuccessful due to customer unavailability.

  • The courier is unable to complete delivery because the customer does not respond or provide the required information.

The shipment may be returned to Cheeky Case.

In such cases, Cheeky Case reserves the right to deny refunds for shipping charges and may deduct applicable courier, return shipping, and handling costs before issuing any refund or store credit, where applicable.

Delivery Delays

Although we work with reliable courier partners, occasional delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • High shipping volumes

  • Natural disasters

  • Transportation disruptions

  • Other circumstances beyond our control

We appreciate your patience in such situations and will do our best to assist you in tracking your shipment.

If you have any questions regarding your shipment, please contact the Cheeky Case support team, and we'll be happy to help.